Frequently Asked Questions

FAQ's

Audio Tour: The duration depends on the pace and level of interest of our customer, however the duration of the audio tour is 1 hour 15 minutes. There are 20 separate tracks – you can choose what you would like to listen to when you want to, you have full control!

Guided Tour: The duration of the Guided Tour the same as the Audio Tour at 1 hour 15 minutes. Our expert guides will be more than happy to extend this time should you have any questions to ask!

Aviation Discovery Tour: During the Aviation Discovery Tour you receive a theory of flight lesson and get to fly an aircraft on a simulator. After this, we have a guided tour of the Museum. This experience lasts approximately 2 hours / 2hrs 15 minutes on average. 

Winter Season (Sep – Apr) We are open from 10am – 4:30pm Thursday to Saturday. Last Museum Entry is at 4pm.

Sumer Season (May – Aug) We are open from 10am – 4:30pm Wednesday to Saturday. Last Museum Entry is at 4pm.

Yes! We cater for groups of all sizes. If you are bringing a group of 15+ its best to give us a ring in advance so we can accommodate you in our schedule. 

It is advisable to book all tours in advance, especially during the summer – Book Now 

We have a wide range of aviation related memoribilia, jet engines, aircraft, models and more. See the full list here.

Yes! We sell Gift Cards both in-store and online.

We know what the personal touch feels like, and that’s why if you would like a custom gift card – we do it for you! Please email info@shannonaviationmuseum.com with 1. Recipient Name 2. Recipient Address & 3. Amount, and we will be more than happy to personalise it just for you. 

You will be emailed an order confirmation that will include your unique Sale ID with a PDF attached. This PDF contains a QR Code which you can present at reception in either paper or digital format. 

Shannon Aviation Museum has on-site parking which is free of charge.

Yes, we issue refunds for experiences when provided with no less than 24 hours notice – after this time we can not issue a refund. 

Please contact us on info@shannonaviationmuseum.com or 061-363687 and have your Sale ID on hand for reference. Thank you.  

You do not have to print out your PDF ticket with your unique QR Code – you can show it on your phone at reception. 

Yes, the museum is wheelchair accessible.

Yes, of course. Guide dogs are more than welcome. 

You can contact us Monday – Saturday from 10am – 4pm on info@shannonaviationmuseum.com or 061-363687